FREQUENTLY ASKED QUESTIONS
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About iPath
1. How can I do things efficiently while on the Internet
2. What is an ISP
3. Can I access the Internet for the price of a local call
4. What is a Web browser
5. How can I "surf the web"?
6. How do I find my way to the site of my choice?
7. What about my privacy?Am I anonymous while on the Internet?
8. What is Web space?
9. What do 56KB and V90 mean?
10. What is e-mail?
11. Is it possible to get a virus through e-mail?
12. What is chat?
13. What are chat rooms?
14. Should children have their own e-mail address?
15. How can I make a family web site safely?
16. Is it safe to meet online friends in person?
17. Is shopping online safe?
18. My modem is a 56kbps modem, but it connects at a lower speed
(such as 33.6 or 14.4). Why is it so
?
19. What is a modem initialization string? Which one should I use?
20. I get the error message "Another Dial-up Networking connection is active. Disconnect the other connection and then try again". Why?
21. I get the error message "The computer is not receiving a response from the modem, check if the modem is plugged in and if necessary, turn the modem off and then turn it back on again". What should I do?
22. I get the error message, "Check your password, and then try again". What should I do?
23. What is a newsgroup?
24. What is World Wide Web? What is Mosaic?
25. What is a mailing list?
26. What are the tips for the safety for your E-mail ID’s?
27. What is Internet?
28. How was Internet evolved?
29. Who governs the Internet ?
30. How many users are there on the network approximately ?
31. What the users actually doing on Internet ?
32. How the small networks(LANs) are interconnected ?
33. What is TCP/IP?
34. What are the other well-known standard protocols in the TCP/IP family?
35. What is the Domain Name System?
36. Why do I get disconnected frequently?
37. I upgraded my Outlook Express from an older version, and lost all my older mail. How can I get back my mails?
38. I am sure that my friend's e-mail id is valid, but any mail I send to him keeps returning to me. Why?
39. What does :-) mean?
40. How to configure your email in OutLook Express?
41. How to configure your email in Netscape communicator?
   
? How can I get  iPath India's internet connection ?
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? How can I get NetPath email
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? How can I change my E-Mail Password.
  Please follow the links: Home Page--->My Account ---> Change E- Mail Account Password. Or Click Here
? How can I change my Account (ISP Connection) Password
  Go to the link Home Page --->My Account --->Change Dailup Password.
Or 
Click Here
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  Follow the path
Home Page---> Software solutions ---> Products --->buy ---> form
Submit you details.
? Why Lotus Domino
 
Lotus Domino Team was formed at iPath India to help clients develop and implement innovative Domino based solutions that will be at the forefront of their industries in Knowledge Management, Document Management, Business Process
Re-Engineering, Enterprise Integration and E-commerce
 
We shall show you how to get closer to the concept of a truly "paperless" office through adopting the industry's leading "Domino" technologies. We will show you why most of the fortune 500 companies in the world are using Domino as their groupware infrastructure.
General Questions

Q: 1

How can I do things efficiently while on the Internet? 

A:

E-mail: Compose your messages before you get on the Internet. Browse: While at a Web site, if you want to explore different links, open them in new windows rather than coming back to the page again and again. To do this, right-click the link and select the 'Open in a new window' option. Downloading: If you are downloading software or files, close all unwanted browser windows to make the download happen faster. Search: Use a search engine if you're looking for some specific information.

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Q: 2

What is an ISP?

A:

Short for Internet Service Provider, a company that provides access to the Internet. For a fee, the service provider gives you a software package, username, password and access phone number. Equipped with a modem, you can then log on to the Internet and browse the World Wide Web and Usenet, and send and receive e-mail. In addition to serving individuals, ISPs also serve large companies, providing a direct connection from the company's networks to the Internet. ISPs themselves are connected to one another through Network Access Points (NAPs). ISPs are also called IAPs (Internet Access Providers). iPath is an example of ISP.

Q: 3

Can I access the Internet for the price of a local call?

A:

All ISPs give you the option of dialing a local number. So you can access the Internet at the price of a local call. But if you don't have an ISP server in your town, you'll have to dial in to the nearest city that has one. This will cost you long distance rates. 

Q: 4

What is a Web browser? 

A:

The software you use to access the World Wide Web is called a Web browser - because you can browse through any of the information provided on the web, anywhere in the world. There are several Web browsers that make it easy to access the World Wide Web; two of the most popular being Microsoft Internet Explorer and Netscape Navigator.
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Q: 5

How can I "surf the web"? 

A:

The World Wide Web (or web, for short) is a vast array of information, accessible through the Internet. To access a particular web site, you start by typing in the web site address (also called an URL or Universal Resource Locator) in the address bar at the top of your browser. Once you have started, you can find your way around the World Wide Web by clicking on hyper links on pages. Hyper links are displayed as highlighted text. Any page in the World Wide Web can be hyper linked to any number of pages, anywhere in the world.

Q: 6

How do I find my way to the site of my choice? 

A:

If you know the Web site address of a site, just type it in the address bar of your browser and press the Enter key. Otherwise you can make use of any of the search engines (like AltaVista, Yahoo, Lycos) to submit your queries to find the topic or web site of your choice. 

Q: 7

What about my privacy? Am I anonymous while on the Internet? 

A:

No you are not anonymous while on the Internet. When you log in to your ISP you are assigned a unique IP address. Whenever you go to a web site, chat room or forum this address can be traced. Is this dangerous? Not really! With millions of visitors to the Internet each day, most Web sites wouldn't have the time to track everyone down. Also, your Internet service provider would have to be willing to give out your name. Through the use of cookies, Web sites can tell if you have been there before, by checking your cookie file. This upsets some people, but cookies also provide "remember me" features which enable great features on the Internet. 

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Q: 8

What is Web space? 

A:

Web space refers to the amount of hard disk space on your ISP's servers (expressed in MB or Megabytes) where the files that make up your web site are stored. You need web space to develop a web site. Many people use web space to create home pages. You can use your web site to tell the world about your family, your hobbies, your businesses, in fact it can be about anything you wish (as long as it does not contravene with your ISP's terms and conditions). Web sites are now extremely important promotional tools.

Q: 9

What do 56KB and V90 mean? 

A:

56KB specifies the speed of the modem, whereas V90 specifies the standard used in modem communication. When you subscribe with an ISP try to find out what kind of modems they support, to see if you will get the best connection with that ISP. They may even have a different number for you to dial for different kinds of modems.

Q:10

What is e-mail? 

A:

Short for electronic mail, it is the transmission of messages over communication networks. The messages can be notes entered from the keyboard or electronic files stored on disk. Most mainframes, minicomputers, and computer networks have an e-mail system. Some electronic-mail systems are confined to a single computer system or network, but others have gateways to other computer systems, enabling users to send electronic mail anywhere in the world. E-mail is a great way to communicate with other Internet users around the world. Companies that are fully computerized make extensive use of e-mail because it is fast, flexible, and reliable.

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Q:11

Is it possible to get a virus through e-mail? 

A:

Yes! E-mail messages come in simple text format-just by reading them you won't get a virus on your computer. Viruses are usually transmitted as attachments. Be careful while opening them. Make sure that you have a good anti-virus program installed on your PC that can protect from such viruses. If you get an e-mail message from a non-trusted source along with an attachment, it is better to read the mail and then delete it. In case you are suspicious about an attachment, check its authenticity with the sender of the message.

Q:12

What is chat? 

A:

Chat is the real-time communication between two users via computer. Once a chat has been initiated, either user can enter text by typing on the keyboard and the entered text will appear on the other user's monitor. This is also known as Internet Relay Chat or IRC for short. Most networks and online services offer a chat feature.

Q:13

What are chat rooms? 

A:

A virtual room where a chat session takes place. Technically, a chat room is really a channel, but the term room is used to promote the chat metaphor. 

Q:14

Should children have their own e-mail address? 

A:

Letting children have their own e-mail address is fine. First explain to them though, that you will have to monitor it. Before your child opens his or her mailbox, go through and check the contents. This may be eavesdropping, but there is no such thing as privacy on the Internet. The e-mail that you receive could have been read by anyone along its trip to you. Also, at some point they might probably receive pornographic spam. Better safe than sorry here. 

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Q:15

How can I make a family web site safely? 

A:

Making a family Web site is a lot of fun, but please remember these points as you create it! Unfortunately, a predator could locate you or your children if you give out too much information. - Do not give out your last name. - Do not give out your location or telephone number. - If you include links to other pages (such as your church or school), they most likely will contain information about your town. - Do not use your e-mail address on your page, especially if it contains your last name. If you really want the ability for someone to contact you, consider getting a generic e-mail address. It would be best if an adult checks this e-mail address for messages. - Be careful of what pictures are posted. Study the backgrounds of the pictures, is there something on them that would give away your location? (Baseball team jerseys, Signs, etc.) Sharing can be fun, but sharing too much information can be dangerous. Please keep this in mind as you create a home on the Web. 

Q:16

Is it safe to meet online friends in person? 

A:

For children, absolutely no, without your permission and you being there. For an adult, it is a different story. Be sure to meet in a public place for the first time. 
Q:17

Is shopping online safe? 

A:

Shopping online is great! You can get many bargains online. You could also get ripped off. There are many things you can do to protect yourself. For instance, make sure you are transmitting credit card information on a secure server. Through a secure server you will able to purchase any item you wish, without having to worry about your credit card information being violated. When you request a secure document with your SSL compatible browser, depending on how the browser is configured, it may display an alert message saying that you are requesting a secure document. Just click on continue. The page should load; indicating security is in effect.
What Does SSL and S-HTTP Provide? SSL provides data security between application protocols (such as HTTP, the protocol used by the Web) and the networking protocol TCP/IP. SSL establishes a secure connection between the server and an SSL-capable browser and then encrypts and decrypts information as it flows through the port. SSL can assure that transactions are private and that information has not been altered during transmission.

Q:18

My modem is a 56kbps modem, but it connects at a lower speed
(such as 33.6 or 14.4). Why is that? 

A:

The term "56kbps modem" is a bit misleading. What would be a more appropriate name is "56kbps capable modem". The maximum speed of your modem is a combination of many factors like: - the quality of your telephone wiring - the distance between your telephone and your telephone exchange - the kind of switching equipment your phone company uses - the way the phone company is routing your call - the data transfer speed between your computer and your modem, the modem driver, your system configuration, etc. - Your modem is capable of handling speeds up to 56 kbps under optimal line conditions. But the majority of phone lines will only be able to make a connection at a lower speed.

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Q:19

What is a modem initialization string? Which one should I use? 

A:

The best resource for modem initialization strings is the documentation that comes with your modem, or the information given by your modem manufacturer. 

Q:20

I get the error message "Another Dial-up Networking connection is active. Disconnect the other connection and then try again". Why? 

A:

You already have another Dial-up connection open or have some other fax or telephony application active. It can also be due to a wrong modem set up in Windows 95. Close all other communication programs and try connecting again. If this does not solve the problem, try removing the modem from the Control Panels/Modem settings. Try connecting after Windows 95 auto detects your modem again. Certain brands of computers are known to have problems with the communication software bundled with them. For more information please contact the respective vendors for further instructions. 
Q:21

I get the error message "The computer is not receiving a response from the modem, check that the modem is plugged in and if necessary, turn the modem off and then turn it back on again". What should I do? 

A:

Please make sure that all cables are properly connected to your computer, modem or LAN, your modem is turned on, and that you have selected the correct modem in your modem settings if you have multiple modems installed. If all else fails please contact your vendor to ensure that the modem is working. 
Q:22

I get the error message, "Check your password, and then try again". What should I do? 

A:

The User ID and/or Password you entered could be incorrect or the modem was unable to negotiate a compatible protocol. Before you start connecting again, retype your User ID and password. 

Q:23

What is a newsgroup?

A:

A newsgroup is a bulletin board which readers interested in that newsgroup's particular topic can read and respond to messages posted by other readers. Generally, there will be a few "threads" of discussion going on at the same time, but they all share some common theme. There are approximately 900 newsgroups, and there are more being added all the time. There are two types of newsgroups: moderated and unmoderated. A moderated newsgroup does not allow individuals to post directly to the newsgroup. Rather, the postings go to the newsgroup's moderator who determines whether or not to pass the posting to the entire group. An unmoderated newsgroup allows a reader to post directly to the other readers.

Q:24

What is the World Wide Web? What is Mosaic?

A:

The World Wide Web is a distributed, hypermedia-based Internet information browser. It presents users with a friendly point and click interface to a wide variety of types of information (text, graphics, sounds, movies, etc.) and Internet services. It is possible to use the Web to access FTP archives, databases, and even gopher servers. The most familiar implementations of the World Wide Web are the Mosaic clients developed by the National Center for Supercomputing Applications (NCSA). Mosaic software is available online at ftp.ncsa.uiuc.edu.

Q:25

What is a mailing list?

A:

A mailing list is an email address that stands for a group of people rather than for an individual. Mailing lists are usually created to discuss specific topics. Anybody interested in that topic, may (usually) join that list. Some mailing lists have membership restrictions, others have message content restrictions, and still others are moderated. Most "public" mailing lists have a second email address to handle administrative matters, such as requests to be added to or deleted from the list. All subscription requests should be sent to the administrative address rather than to the list itself!

Q:26

What are the tips for the safety for your E-mail ID’s?

A:

Password
1)Change your password regularly.
2) Use the combination of 0-9 and a-z in your password.
3) Don't use any name or number alone as a password; these are easily crackable/guessable by the Hackers.
Mails
1) Never execute any downloaded mail attachment unless it is
   from your trusted sender.
2) Avoid Using any files send to you and you are not sure of the sender.
3) Always have a anti-virus installed in your computer and keep them updated.

Keep it Secret
1) Keep your password only with you. Don't give it to any one else.
2) Don't give the password to any one over phone even if the caller claims that he is from iPath India until you know him personally. 
3) Keep track of your Accounts Usage from the site given at the
  bottom of the page. 

Q:27

What is Internet?

A:

The Internet is a worldwide network of networks. It is a conglomeration of smaller Networks and other connected machines spanning the entire globe.

Q:28

How Internet has been evolved?

A:

The Internet was born about 20 years ago, trying to connect together a U.S defense department network called the ARPANET. The ARPANET was an experimental network designed to support military research. In 1984 the National Science Foundation established the NSFNET. By 1987 there were so many people using NSFNET, and so many sites connected to it, that a massive overhaul of the infrastructure was required to just sustain the load. By 1990 the Internet as we know it today has begun.And since then, the growth of the net has been simply phenominal.

Q:29

Who governs the Internet ?

A:

 

Nobody really. The Internet is such a huge and diverse creature, everybody barrows pieces of it. It is very much a global resource, which grows and develops almost organically.

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Q:30

How many users are there on the network approxmately ?

A:

The number of users has grown from 5,000 people to 30 million in just ten years; that's staggering increase of 6000 percent! Internauts are growing at the rate of one million per month.

Q:31

What the users actually doing on Internet ?

A:

Just about everything. There is electronic mail, file transfer, information browsing and retrieval, social communication, news gathering ... People even conduct their business on Internet. It's an incredibly useful tool -and lots of fun as well.

Q:32

How the small networks(LANs) are interconnected ?

A:

The small networks that comprise the INTERNET are connected each other by something called routers. Routers are needed to help decide how to transmit data most efficiently across different parts of the network.

Q:33

What is TCP/IP?

A:

TCP/IP (Transmission Control Protocol/Internet Protocol) [4,5,6] is the common name for a family of over 100 data-communications protocols used to organize computers and data-communications equipment into computer networks. TCP/IP was developed to interconnect hosts on ARPANET, PRNET (packet radio), and SATNET (packet satellite). All three of these networks have since been retired; but TCP/IP lives on. It is currently used on a large international network of networks called the Internet, whose members include universities, other research institutions, government facilities, and many corporations. TCP/IP is also sometimes used for other networks, particularly local area networks that tie together numerous different kinds of computers or tie together engineering workstations.

Q:34

What are the other well-known standard protocols in the TCP/IP family?

Other than TCP and IP, the three main protocols in the TCP/IP suite are the Simple Mail Transfer Protocol (SMTP) [8], the File Transfer Protocol (FTP) [3], and the TELNET Protocol [9]. There are many other protocols in use on the Internet. The Internet Architecture Board (IAB) regularly publishes an RFC [2] that describes the state of standardization of the various Internet protocols. This document is the best guide to the current status of Internet protocols and their recommended usage
.

Q:35

What is the Domain Name System?

A:

The Domain Name System (DNS) is a hierarchical, distributed method of organizing the name space of the Internet. The DNS administratively groups hosts into a hierarchy of authority that allows addressing and other information to be widely distributed and maintained. A big advantage to the DNS is that using it eliminates dependence on a centrally-maintained file that maps host names to addresses.

Q:36

Why do I get disconnected frequently? 

A:

Disconnects are among the most frustrating problems you can encounter while you're on the Internet. Frequent disconnects can frazzle your nerves. Please remember that if you are having connection problems, it is our desire to help you solve them. However there are a lot of things that can cause disconnects, so troubleshooting can take some time. If they occur very often, some of the reasons could be:  

- Phone line noise 

- Incorrect wiring at your premises 

- Incorrect speed setting in your modem properties 

- Call waiting enabled in your modem properties 

- Fax software installed on your computer 

- Weather changes 

If your phone line has Call Waiting, an incoming call could have interrupted your line connection. Disable the Call Waiting function on your phone (Note: The "disable call waiting" option in the dialer property will work only when you disable it from your telephone). If you have extension phone sockets, try disconnecting the devices connected to it, e.g. phone, fax machine etc.

Q:37

I upgraded my Outlook Express from an older version, and lost all my older mail. How can I get back my mails? 

A:

If messages from a previous version of Outlook Express were not upgraded automatically, you can click on File, then click Import, click Messages, and then follow the on-screen instructions to import the messages manually. If you run into a problem, try the Troubleshooting section in online Help:
 
1. On the Help menu, and then click "Contents and Index".

2. Click the "Reading mail messages" topic on the Contents tab.

3. Click "Importing items to Outlook Express." 

Q:38

I am sure that my friend's e-mail id is valid, but any mail I send to him keeps returning to me. Why? 

A:

Here are some things you can try: 

a. Confirm the spelling of the e-mail address with your recipient. It may sound silly, but when written quickly, the number one (1) may look like the lowercase letter L, and the number zero (0) may look like the letter O. A mistyped or misspelled address is sometimes the problem.

b. Check the user name does not have any spaces in it. 

c. Internet e-mail addresses are NOT case sensitive
d. Try to send the message again. Sometimes there are temporary problems between mail servers that affect mail delivery.

Q:39

What does :-) mean?

A:

In many electronic mail messages, it is sometimes useful to indicate that part of a message is meant in jest. It is also sometimes useful to communicate emotion which simple words do not readily convey. To provide these nuances, a collection of "smiley faces" has evolved. If you turn your head sideways to the left, :-) appears as a smiling face. Some of the more common faces are: :-) smile :-( frown :) also a smile ;-) wink :-D laughing 8-) wide-eyed :-} grin :-X close mouthed :-] smirk :-o oh, no!

Q:40 How to configure your email in Outlook Express?
A:
1. Click on start button and select Programs, Outlook express.
2. Click on tools menu and select Accounts.
3. Click on Add and select Mail.
4. In the next window type your name which will be used when you send mails from outlook express.
5. Now you have to create your email id in the format yourname@ipath.net.in "yourname" is your username for the Internet Account.
6. The name you get after registration process. If the user name you got is raj you have to enter it as raj@ipath.net.in and click on Next.
7. Select POP3 from the drop down menu. Now enter ms.ipath.net.in in both the text fields. This is the name of netPath's incoming and outgoing mail server.
8. Enter the username and password you got after Registration.
9. Click the Finish button and the configuration is complete.
10. Now click close.To read your mails click on Send/Recv . If you have mails your Inbox icon will appear bold.
11. Click on it, New messages also appear in bold letters.
12. In order to read please double click on it. To send mails click on New Mail.
13. Now type the recipient's email id in the To field, subject in the Subject field (optional).
14. Enter your message here and click on Send icon to send mail.
Q:41 How to configure your email in Netscape communicator?
A:
1. Click on start button of your windows opening screen.
2. Choose Programs, Netscape Communicator, Utilities, User Profile Manager, Click new.
3. Click on Next. Enter your name in the first text box and email id in the second box in the format yourname@ipath.net.in
4. Yourname is the username you get after registration process
5. If your username is raj your email id will be raj@ipath.net.in. Click on Next
6. Enter your name in the first box and need not change the second box.
7. Click on Next . Enter ms.ipath.net.in the text box.
8. This is the name of your outgoing mail server. now click Next
9. In the first box enter the user name provided by NetPath at the time of registration and ms.ipath.net.in the second box.
10. Select the radio button POP3 and click Finish.
11. Now the configuration is complete and the Netscape will launch by itself.
12. Click Inbox icon from the floating navigation bar.
13. Enter your password (This will be your password for your NetPath mail account) and click on OK.
14. Now you will be connected to your account.
15. If you have mails your Inbox icon will be bold
16. The new messages will also be highlighted.To read the messages double click on it
17. To send messages Click on the icon New Msg.Then enter recipient's email id in the To field
18. Now you can enter your mail's subject in Subject text box(optional) and message.
19. Now click on the Send icon to send the mail.
 
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